Privacy Policy
Last Updated: March 5, 2026
This Privacy Policy describes how RinxaPay Services and its affiliates (collectively "RinxaPay Services", "we", "our", "us") collect, use, share, protect, and otherwise process your personal information through our website https://rinxakart.com/ (the "Platform").
RinxaKart is a global marketplace platform that serves customers internationally. Your personal data will primarily be stored and processed in India but may be transferred to other jurisdictions as necessary to fulfil orders and provide services.
1. Information We Collect
We collect your personal data when you use our Platform, register an account, place orders, or otherwise interact with us. This includes: Full name, email address, mobile/telephone number, shipping and billing address, payment information (processed via secure PCI-DSS compliant gateways), browsing behaviour, device information, IP address, browser type, and transaction history.
2. How We Use Your Information
We use your personal data to: Process and fulfil orders, provide customer support, enhance and personalise your experience, detect and prevent fraud, send transactional updates and promotional communications (with opt-out), conduct marketing research, enforce our Terms of Use, and comply with applicable legal obligations.
3. Sharing of Information
We may share your personal data with group entities and affiliates, sellers and merchants (to fulfil orders), logistics and delivery partners, payment gateway providers, third-party reward programs (with consent), and government agencies (if required by law). We do not sell your personal data to any third party.
4. Security Practices
We adopt reasonable security practices and procedures to protect your personal data from unauthorised access, disclosure, loss, or misuse, including the use of secure servers and access controls.
5. Data Retention & Deletion
We retain your personal data for a period no longer than is required for the purpose for which it was collected. You may request account deletion by visiting your profile settings or by writing to support@rinxakart.com.
6. Your Rights
As a user, you have the right to: Access and rectify your personal data, opt out of promotional communications, withdraw consent for processing, and request deletion of your account and associated personal data.
7. Consent & Withdrawal of Consent
By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure, and processing of your information in accordance with this Privacy Policy.
8. Third-Party Links
The Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of any third-party website.
9. Cookies & Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyse usage patterns, and serve relevant content. See our Cookie Policy for details.
10. Children's Privacy
Our Platform is not directed at children under the age of 18 years. We do not knowingly collect personal data from minors.
11. Third-Party Authentication (OAuth Services)
We provide users with the option to sign in using third-party authentication providers such as Google, Zoho, GitHub, and other supported identity providers. When you choose to sign in using an OAuth Provider, we may receive limited personal information from that provider, including your name, email address, and profile picture. This information is used strictly for account creation, secure authentication, and improving user experience. We do not access, collect, or store any sensitive information such as passwords, contacts, or private account data from your OAuth Provider accounts.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through the Platform or via email.
13. Grievance Officer
Name: Maneesh Chaurasia | Designation: Grievance Officer | Company: RinxaPay Services | Email: privacy@rinxakart.com | Address: Ward No 7, Purana Bazar, Maharajpur, Chhatarpur, Madhya Pradesh – 471501, India | Working Hours: Monday – Saturday, 9:00 AM – 8:00 PM IST
14. Contact Information
Platform Owner: RinxaPay Services | Platform: RinxaKart | UDYAM Registration: UDYAM-MP-12-0026223 | GSTIN: 23COMPC0653M1ZY | Website: https://rinxakart.com | Support Email: support@rinxakart.com | Customer Support Phone / WhatsApp: +91 8085 436710 | Registered Address: Ward No 7, Purana Bazar, Maharajpur, Chhatarpur, Madhya Pradesh – 471501, India