Privacy Policy

Last Updated: March 5, 2026

This Privacy Policy describes how RinxaPay Services and its affiliates (collectively "RinxaPay Services", "we", "our", "us") collect, use, share, protect, and otherwise process your personal information through our website https://rinxakart.com/ (the "Platform").

RinxaKart is a global marketplace platform that serves customers internationally. Your personal data will primarily be stored and processed in India but may be transferred to other jurisdictions as necessary to fulfil orders and provide services.

1. Information We Collect

We collect your personal data when you use our Platform, register an account, place orders, or otherwise interact with us. This includes: Full name, email address, mobile/telephone number, shipping and billing address, payment information (processed via secure PCI-DSS compliant gateways), browsing behaviour, device information, IP address, browser type, and transaction history.

2. How We Use Your Information

We use your personal data to: Process and fulfil orders, provide customer support, enhance and personalise your experience, detect and prevent fraud, send transactional updates and promotional communications (with opt-out), conduct marketing research, enforce our Terms of Use, and comply with applicable legal obligations.

3. Sharing of Information

We may share your personal data with group entities and affiliates, sellers and merchants (to fulfil orders), logistics and delivery partners, payment gateway providers, third-party reward programs (with consent), and government agencies (if required by law). We do not sell your personal data to any third party.

4. Security Practices

We adopt reasonable security practices and procedures to protect your personal data from unauthorised access, disclosure, loss, or misuse, including the use of secure servers and access controls.

5. Data Retention & Deletion

We retain your personal data for a period no longer than is required for the purpose for which it was collected. You may request account deletion by visiting your profile settings or by writing to support@rinxakart.com.

6. Your Rights

As a user, you have the right to: Access and rectify your personal data, opt out of promotional communications, withdraw consent for processing, and request deletion of your account and associated personal data.

7. Consent & Withdrawal of Consent

By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure, and processing of your information in accordance with this Privacy Policy.

8. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of any third-party website.

9. Cookies & Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyse usage patterns, and serve relevant content. See our Cookie Policy for details.

10. Children's Privacy

Our Platform is not directed at children under the age of 18 years. We do not knowingly collect personal data from minors.

11. Third-Party Authentication (OAuth Services)

We provide users with the option to sign in using third-party authentication providers such as Google, Zoho, GitHub, and other supported identity providers. When you choose to sign in using an OAuth Provider, we may receive limited personal information from that provider, including your name, email address, and profile picture. This information is used strictly for account creation, secure authentication, and improving user experience. We do not access, collect, or store any sensitive information such as passwords, contacts, or private account data from your OAuth Provider accounts.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through the Platform or via email.

13. Grievance Officer

Name: Maneesh Chaurasia | Designation: Grievance Officer | Company: RinxaPay Services | Email: privacy@rinxakart.com | Address: Ward No 7, Purana Bazar, Maharajpur, Chhatarpur, Madhya Pradesh – 471501, India | Working Hours: Monday – Saturday, 9:00 AM – 8:00 PM IST

14. Contact Information

Platform Owner: RinxaPay Services | Platform: RinxaKart | UDYAM Registration: UDYAM-MP-12-0026223 | GSTIN: 23COMPC0653M1ZY | Website: https://rinxakart.com | Support Email: support@rinxakart.com | Customer Support Phone / WhatsApp: +91 8085 436710 | Registered Address: Ward No 7, Purana Bazar, Maharajpur, Chhatarpur, Madhya Pradesh – 471501, India

RinxaKart — A Multi-Country Online Marketplace

RinxaKart is a multi-country e-commerce marketplace that connects shoppers with verified merchants across India, the United States, and other supported regions. Customers can discover and purchase products across categories such as Electronics, Fashion, Home & Kitchen, Beauty, Toys & Hobbies, and Groceries — all from a single platform with localized pricing, currency, and shipping.

We operate an open merchant onboarding system, allowing independent sellers and verified suppliers to list their products directly on the RinxaKart marketplace. Combined with our verified third-party suppliers and logistics partners, this enables fast and reliable order delivery to customers in line with each country's supported shipping policy.

📦 Multiple product categories available 🌍 Currently serving India, USA & other regions 🏪 Open merchant & warehouse onboarding 🚚 Fulfilled via our verified suppliers and logistics partners

RinxaKart — Global Online Shopping | Electronics, Fashion, Home & More

RinxaKart is a multi-country e-commerce marketplace connecting shoppers with verified merchants across India, the USA, and worldwide. Buy electronics, fashion, home products, toys, beauty, and more at the best prices, fulfilled through our verified third-party suppliers and logistics partners with fast delivery.